- Deploying Avaya Equinox. Avaya as part of its purchase of the Nortel Enterprise Solutions Business in December 2009. The Heritage Nortel Software is the.
- Avaya Equinox® for Windows turns your Windows PC into a powerful communications and collaboration system that can work in conjunction with your Avaya deskphone or enable you to work without compromise from anywhere. Features provided include key telephony features supported by Avaya Aura®, voice & video, rich conferencing, instant messaging.
Avaya Equinox is a single, all channel calling, messaging, conferencing and collaboration solution for mobile phones, browsers, desktops, and room systems. Avaya Equinox incorporates clients for Windows, OS X, iOS as well as Android.
Avaya aims to unify conference and collaboration, and deliver a one platform vision
Earlier this year Avaya launched a new collaboration platform called Avaya Equinox. In this blog we’ll explain what Avaya Equinox is and what you need to get it up running.
The launch of Avaya Equinox effectively converges a slew of unified communications choices to deliver a single, all-channel calling, messaging, conferencing and collaboration solution for smart devices and room systems, including Cisco, Polycom and Lifesize.
Built on Avaya’s team engagement technologies, Equinox comes with full conference control and moderation, as well as content sharing, including the ability to receive text chat on room systems.
Avaya Equinox Download
The new platform also converges Avaya’s conferencing and collaboration solutions (Avaya Aura Conferencing and Scopia). That makes good sense as it eliminates several softphone client options that often confused users.
It also smooths the way for companies in the process of moving to web and cloud-based applications, all but eliminating integration challenges with next generation architecture delivering unified communications (UC) functions via WebRTC or HTML5.
That means users can access their contacts, messaging, conferencing and collaboration capabilities directly from other web-based applications, such as Salesforce.com or Microsoft Office 365.
Workers will also relish the simplicity of Avaya’s one platform approach, with SIP-based Avaya Equinox clients automatically adapting to phones, tablets and browsers. What’s more, profiles follow users, providing the same user interface and account details across platforms and devices.
Equinox is now a standard entitlement with Avaya Aura systems. Customers who have upgrade entitlements as part of their software support contracts can take full advantage of the Equinox suite by upgrading to the latest release software.
The benefits are available to all businesses – not just those running Avaya Aura. Equinox can be deployed over existing telephony or UC systems and still deliver most features of a full Aura deployment.
Contact Pyrios to request an evaluation of your existing environment. We’ll outline steps and costs required to deploy and support Equinox Conferencing.
Author: Derek Mittendorff
Solution Consultant at Pyrios
Avaya Equinox™ registers with IP Office server as a SIP softphone for audio and video calling,and telephony features. The following features are supported:Point to point audio and video calls (make, receive, and end)
Multiple call handling (incoming and outgoing)
Hold and retrieve (audio and video calls)
Transfer (blind and consultative)
Consult conferencing
Escalate audio to video call
Share control with supported desk phones in the Avaya Equinox™ desktop client
Avaya Equinox™ on Avaya Vantage™
Presence and directory integration with Avaya Equinox™ on Avaya Vantage™
Enter DTMFs during a call
Making outgoing calls.
Handling incoming calls.
Putting call on hold and resuming the call.
Muting and unmuting a call.
Transferring a call.
Escalating an audio call to video call and de-escalating videocall to audio call.
Entering DTMF digits using the keypad.
Access your local contacts
Access your IP Office contacts by using IP Office directory.
Manage your presence status and presence status messages.
Avaya Equinox Url
IP Office limitations:
CTI Control — Avaya Equinox™ for IP Office cannot be controlled through other applications such as Avaya Contact Center Select, IP Office Contact Center, or IP Office SoftConsole.
Branch worker — Avaya Equinox™ for IP Office does not support failover between Avaya Aura® core and IP Office Branch.
For Instant Messaging, Avaya Equinox™ for IP Office depends on the availability of Avaya Spacesbasic account in the Cloud.
The Avaya Equinox™ client accesses Avaya Equinox® Meetings Online using HTTPS, from within the Equinox Meetings tab of theclient. The Avaya Equinox™ client can access local on-premise Equinox Conferencingin the same way using HTTPS, that is, if the access URL is configuredunder Equinox Meetings. However, if the Avaya Equinox™ client accesses local on-premise Equinox Conferencingthrough SIP trunks, audio and video will be available but not sharingor conference roster. The same applies for accessing Scopia over SIPtrunks too. Even when Avaya Equinox™ client accesses local on-premise IP Office Meet Me Conferencing, audio will be available but notsharing or conference roster.