Hanwha Techwin Co., Ltd. And its affiliates (collectively, “Hanwha”) may provide you some or all of the following: 1) access to Hanwha websites (the “Sites,” each a “Site”); 2) services accessible through the Sites (“Web Applications”); 3) software that can be downloaded onto a smartphone, tablet or other mobile device to access services (“Mobile Applications”); 4. SNH-V6414BN Issues. Note: While I realize my question is probably focused more toward these Samsung Cameras and less towards Smartthings, I know how helpful this community is and there is seemingly zero support elsewhere for these Cameras. I bought 4 SNH-V6414BN Samsung Cameras, Connected them through their smartcam app and then connected them. In addition to monitoring your home, the Wisenet SmartCam app and our SmartCam can be utilized to keep an eye on children, pets or shops. This utility is optimized for Android 5.0 or greater. Applicable mannequin: - SNH-V6431BN, SmartCam A1, SNH-V6410PN, SNH-C6417BN and SNH-V6435DN, SmartCam N1(SNH-P6415BN), SmartCam N2(SNH-P6416BN). Hanwha Techwin Inc.' S SmartCam mobile is a 'smartphone application' designed for the convenience of our SmartCam users and provides a live monitoring environment through smartphones from any location. Supported camera models will be updated continuously. This application is optimized for Android version: 5/6/7/8. The Wisenet Life app allows you to view live video, playback recordings, and access your videos from your cloud storage from anywhere, anytime. Set up your surveillance system for remote access by simply scanning the QR code located on the surveillance system with this app. Receive instant Motion Detection alerts and monitor your channels on.

Note: While I realize my question is probably focused more toward these Samsung Cameras and less towards Smartthings, I know how helpful this community is and there is seemingly zero support elsewhere for these Cameras.

I bought 4 SNH-V6414BN Samsung Cameras, Connected them through their smartcam app and then connected them to smartthings. I can live view through the smartcam app and smartthings, but I can’t view recorded files through either. Has anyone else had this problem?

When my Smartthings alarm goes off, recording starts as it shoulds and records for 2 minutes. Meanwhile, the smart home monitor tells me a clip is being generated and I can choose live view. live view works fine, but I don’t have any way in smartthings to watch the recorded clips.

It seems that the solution to that would be using the smartcam app to view the recordings, but their app tells me “Failed to play due to concurrent access or network instability. Please check the network status of your camera and terminal.” I have 100mb internet and a decent router with zero drain on my network and can watch the live feeds flawlessly, so I have a hard time believing I’m having network instability.

I had some issues with one camera and never added it to smartthings and I was able to view clips on it the few times I tried before disconnecting it due to the issues. Could the connection to smartthings be the “concurrent” access it is talking about? If so, what good is smartthings compatibility if it breaks the camera’s functions.

Samsung Wisenet Smartcam App

I’m lost on what to do/try next. Any suggestions, help, or advice will be greatly appreciated!